The Executive Assistant is responsible for providing comprehensive support to the CEO, Board of Directors, and Leadership Team and managing the organization’s office operations. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
RISE is the largest nonprofit organization in Nebraska focused solely on habilitative programming in prisons and reentry support. At RISE, transformation starts pre-release and continues post-release. Our inside/out model bridges incarceration to the community and considers all the critical steps in that journey. We prepare and train people for each phase through intensive character development, employment readiness, job creation through entrepreneurship, family programming and case management. We transform people in the community by building awareness and empathy that leads to support and opportunity. These connections heal families, create employment pathways and lower recidivism. The mission of RISE is to break generational cycles of incarceration.
- Provide sophisticated calendar management for the CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Act as a liaison and provide support to the Board of Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; tracking relationship developments in CRM; and completing expense and mileage reports.
- Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and organization policy.
- Work closely with the CEO to keep them well prepared for upcoming commitments
- Provide a bridge for smooth communication between the CEO and staff.
- Follow up on contacts made by the CEO to cultivate ongoing relationships.
- Manage all aspects of organization’s office services. Evaluate and assist in developing office policies and procedures for improved work flow and anticipate future needs as the organization grows. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.
- Replenish office materials such as office supplies, printer supplies, snacks/coffee, etc.
- Provide in-person and virtual event management and support as requested.
- Provide hospitality to all guests and help to create a welcoming environment.
- Answer the main phone line and respond to inquiries.
- Process and distribute daily mail.
- Invest in building long-lasting relationships both externally and internally.
- Support volunteer application and renewal process with NDCS; Distribute volunteer guides and volunteer communications in conjunction with events.
- Support program and development mailings, surveys and data collection initiatives.
- Serve as the main point of contact with building/landlord - liaison re: parking, mail, etc.
- Strong ability to execute work with a diversity, equity, and inclusion lens.
- Bachelor’s Degree preferred.
- Significant executive support experience, including 5-10 years supporting C-level executives preferred.
- Nonprofit board management experience is highly-preferred.
- Expert proficiency with Google Workspace, Microsoft Office, and CRM databases; ability to design and edit graphic presentations and materials.
- Passion for and familiarity with the non-profit sector and a deep commitment to RISE’s mission to break generational cycles of incarceration.
- Strong verbal and written communication skills.
- Exceptional organizational skills and impeccable attention to detail.
- High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, volunteers and clients.
- Proven ability to use outstanding interpersonal, political navigation, and communication skills to build strong relationships and negotiate challenging situations, often with senior executives, in a friendly and professional way.
- Make appropriate, informed decisions regarding priorities and available time.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Ability to anticipate and solve problems.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Able to maintain a high level of integrity and discretion in handling confidential information.
- Excellent judgment, emotional maturity and self-awareness are essential.