RISE

Volunteer Relations Manager

Omaha Area

You love engaging with people, focusing on the details, bringing structure to chaos, and passionately working to create a friendly work environment. You naturally bring joy to those around you, are ambitious and hungry, and feel most satisfied when your work has deep, meaningful impact. Your challenge will be to use that passion, attention to detail, and energy to help our team grow RISE’s life transforming work throughout Nebraska. The Volunteer Manager will recruit, cultivate and manage relationships with volunteers and organizations to further the mission of RISE.

Responsibilities:

  • Recruit and cultivate new volunteers through 1:1 meetings, speaking to community groups, tabling at community events and presenting volunteer opportunities to organizations. 
  • Coordinate in-prison events for volunteers including: collecting clearance forms and waivers; ensuring volunteer orientation is completed; compiling and sending volunteer lists to facilities; communicating event information to volunteers; checking volunteers into events the day of and being available to them during the event 
  • Manage volunteer relationships with VIPs and various stakeholders
  • Oversee volunteer data entry and tracking in RISE’s database, meeting deadlines, and disseminating pre-event information and thoughtful post-event follow up 
  • Coordinate post-release events for volunteers and RISE’s formerly incarcerated clients by providing volunteer recruitment, event support and thoughtful post-event follow up
  • Plan and implement the onboarding, matching, and evaluation of mentors for RISE’s formerly incarcerated clients participating in the post-release program
  • Respond to inbound volunteer inquiries by effectively articulating RISE’s programs and volunteer opportunities; use good judgement to place volunteers in appropriate roles; onboard volunteers effectively so they are well prepared to help RISE’s currently and formerly incarcerated clients 
  • Provide top notch, proactive customer service to RISE’s clients, volunteers, and donors
  • Attend and participate in RISE program events, both in-prison and post-release. This includes events held on nights and weekends

Requirements:

  • Impeccable written communication skills with meticulous attention to detail
  • A balance of conceptual and strategic skills; an ability to see the big picture and develop processes and protocols
  • Strong verbal communications skills with the ability to interact successfully with a diverse constituency while maintaining a professional demeanor
  • Superb time management and organizational skills while working under pressure
  • Flexibility in regards to deadlines and changing programmatic needs
  • Familiarity with databases and proficiency with Microsoft Office applications
  • Exceptionally high level of honesty and integrity
  • Friendly, confident, self-aware, adaptive and assertive
  • Internal fire that drives achievement; competitiveness, goal-orientation, and a love of fast-paced, entrepreneurial environments
  • Highly industrious and resourceful, consistently executing tasks with a sense of urgency
  • Ability to receive constructive criticism and make changes accordingly
  • Ability to work nights and weekends on occasion

Apply Here